XeonTech Memberships

Your computer, looked after all year

One monthly plan covers the protection, the monitoring and the fixes, with a technician who already knows your setup when something acts up. Most problems we catch before you ever see them.

From $19.95 a month. Month to month, cancel anytime.

Pick your plan

Three plans, one promise: no surprises

Pick the level of help that fits your setup. Your first computer is covered on every plan; add more anytime.

Pro

For small offices that run on their computers and want them maintained, not just rescued.

$49.95/mo

Covers 1 computer. $29.95/mo each additional.

  • Everything in Lite, plus these:
  • Monthly maintenance: updates, patches and a performance check, done for you on a schedule
  • Microsoft 365 setup and upkeep: email, users, licenses and the little things that break
  • Priority scheduling when something does go wrong
  • A documented record of your setup, so any fix starts from knowledge instead of guesswork
Computers
1
Choose Pro

or call (321) 423-4621

Managed IT

For businesses with servers, staff and no time for downtime. We become your IT department.

Customquote

Starting at $200/mo for small offices, sized to your devices.

  • Everything in Pro, plus these:
  • 24/7 monitoring and management on every covered device, servers and network gear included
  • Managed endpoint protection with DNS and web filtering across the whole office
  • Patching in scheduled maintenance windows, so updates never interrupt the workday
  • Unlimited remote helpdesk for covered devices during business hours
  • One-business-hour response target for critical outages
  • Quarterly technology reviews, asset inventory and vendor management
Request a quote

or call (321) 423-4621

Prices are per month, billed monthly. Lite and Pro are month to month with no contract and no cancellation fee; Managed IT runs on a yearly service agreement with response-time commitments. The 20% member discount applies to service labor only; details in the questions below.

Cancel anytime A real technician, not a call queue We make it right, in writing

Questions

Straight answers to common questions

If your question isn't here, call and ask. A straight answer costs nothing.

What counts as a device?

Any Windows desktop, laptop or workstation you own. The first one is included in the base price and each additional computer is added at the listed per-device rate. Servers and network equipment need more care than a membership covers, so they live on the Managed IT plan.

How does the 20% member discount work?

Members pay 20% less on the labor for our services, like repairs, tune-ups, setups, data transfers and remote sessions that run past the free 15 minutes. The discount starts the day your membership does and covers every service from then on; it can't be applied to a job we're already working on. It does not apply to parts, hardware or equipment, software licenses, memberships or subscriptions of any kind, or work we have already quoted at a set price. One discount at a time.

How does the 15 Minute Worry Free Fix work?

Start a remote session on a computer covered by your membership. If we fix the problem within the first 15 minutes, there is no charge at all. If it needs more time, we tell you before continuing and your member discount applies to the rest. Each separate problem gets its own free 15 minutes; continuing work on the same problem doesn't restart the clock.

Do I have to sign a contract?

No. Lite and Pro are month to month; cancel anytime with no cancellation fee. Managed IT works differently. It comes with response-time commitments on our side, so it runs on a yearly service agreement we walk through together.

I already have antivirus. Do I need this?

Your membership includes business-grade protection that we install, watch and keep current for you, so you can stop paying for store-bought antivirus. The difference isn't just the software. It's that a technician is watching what it reports.

Which membership should I pick?

A home or home office with a computer or two wants Lite. A small office that runs on Microsoft 365 and needs regular upkeep is a fit for Pro. And a business with servers, several employees, or a need for guaranteed response times belongs on Managed IT, where a quote takes one conversation.

How do I sign up?

Call (321) 423-4621, open a ticket, or email support@xeontech.net and say which plan you want. Setup happens over a secure remote session, usually the same day, and we do the installing.

Ready when you are

Tell us which plan fits and we'll have you covered today. Not sure? Describe your setup and we'll tell you honestly which one you actually need.

Computer support plans and managed IT services in Melbourne, FL

XeonTech membership plans give homes and small businesses on Florida's Space Coast a simple way to keep their computers protected, monitored and maintained for a flat monthly price. Every plan includes business-grade antivirus, active monitoring and the 15 Minute Worry Free Fix, so everyday problems get handled before they cost you time. Members also save 20% on the labor for repairs, tune-ups and setup work, and there is no contract on the Lite and Pro plans, so you can cancel anytime.

Need more than a home plan? The Pro membership adds monthly maintenance and Microsoft 365 management for small offices, and our fully managed IT services cover servers, networks and staff with 24/7 monitoring, patch management and a one-business-hour response target for critical outages. We work on-site across Melbourne, Palm Bay, Rockledge, Merritt Island and the wider Space Coast, and support computers anywhere in the country over a secure remote session. Call (321) 423-4621 and we'll help you pick the right plan.