Terms of Service

Last updated: July 21, 2026 · Xeon Technologies Corp ("XeonTech")

Estimates and pricing

Work starts with a clear description of the problem and, where possible, a price or price range up front. If we find something mid-job that changes the cost, we stop and check with you before continuing. You never pay for work you did not approve.

Repairs and parts

We use new parts unless we agree otherwise with you first, and manufacturer warranties on parts pass through to you. If a repair does not fix the problem we diagnosed, tell us; we make it right or we refund the labor.

Remote sessions

Remote support runs over AnyDesk with your consent for each session. You watch the work as it happens and can end the session at any time. We keep no access to your machine between sessions.

Your data during service

Back up anything irreplaceable before service where possible; we offer backups as part of the work if you want them. We take real care with data, but hardware that arrives failing can lose data during recovery attempts, and we cannot guarantee recovery in every case. How we handle what we see is covered by our privacy policy.

Managed services

Managed IT plans are described in their own written agreement covering scope, response times and monthly cost. Either side can end a plan with notice; your documentation, credentials and settings are handed over in full when you leave. No hostage-taking.

Using this website

The content of www.xeontech.net is provided for general information. You may browse, link to and quote it with attribution. You may not misrepresent it, scrape it for spam, or attempt to disrupt the site or the download service.

Liability

Services are provided with reasonable skill and care. To the extent permitted by law, XeonTech's total liability for any claim related to a service is limited to the amount you paid for that service. Nothing in these terms limits rights that consumer law grants you and that cannot be waived.

Contact

Questions about these terms: support@xeontech.net, (321) 423-4621, or a ticket at xeontech.freshdesk.com.